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Changing Needs of Inclusion and Diversity Training in Non-Profit Organizations: Assessing Modes of Delivery and Content in Response to Current Events and Trends

Abigail Hoekman and Dr. Deborah Kelly, Department of Management, Siena College 515 Loudon Rd, Loudonville, NY 12211

The delivery mode and content of Inclusion and Diversity training in small non-profit organizations are changing rapidly in light of recent developments such as Black Lives Matter and the COVID-19 pandemic.  This research project will analyze present trends and best practices, past training participant reactions, and current executive management team needs and concerns regarding Inclusion and Diversity training at Unity House of Troy, a non-profit organization committed to meeting the otherwise unmet needs of people living in Rensselaer County, NY.  Unity House provides services for a diverse group of people, such as those living in poverty, adults living with mental illness or HIV/AIDS, victims of domestic violence, and children with developmental delays.  Unity House employees will benefit from an updated and enhanced training program as a means to increase their ability to understand those they serve, as well as create a more inclusive and diverse organization to meet the needs of its clients.  This project will assess what tools and modes of delivery are most effective for Inclusion and Diversity training to be implemented into community-based non-profit organizations by using a survey to collect data from the extended management team at Unity House of Troy. Anonymous feedback forms from past diversity training sessions at Unity House will also be reviewed to assess and incorporate the needs and suggestions of employees.  The archival feedback data and the current survey results will be analyzed and presented in aggregate. The outcome of this study will be a compilation of best practices based on current trends in inclusion and diversity and will provide this community-based non-profit organization with recommendations for future training initiatives.   




Additional Abstract Information

Presenter: Abigail Hoekman

Institution: Siena College

Type: Poster

Subject: Interdisciplinary Studies

Status: Approved


Time and Location

Session: Poster 8
Date/Time: Tue 5:00pm-6:00pm
Session Number: 5519